Passengers Covered In Bed Bug Bites After British Airways Flight
A Canadian woman said she had a nasty experience in a British Airways flight that was crawling with bugs, leaving her and her family covered with bites, according to a report by The Globe and Mail.
Heather Szilagyi and her family were on a nine-hour flight to London on October 10, and soon realized their seats were infested with bed bugs. When she asked flight crew members to relocate them, they were told no other seats were available on the plane. Szilagyi said she had no choice but to continue sitting there along with her fiancé Eric Neilson and Szilagyi’s 7-year-old daughter.
“To actually see them pouring out of the back of the TV on the seat, that was actually really gross,” she told The Globe and Mail. “Once we arrived at our Airbnb ... we put everything through the washing machine on the hottest heat we could, put everything in plastic bags, sanitized everything that we could.”
Szilagyi and Neilson said they were disgusted by the sight of the critters and posted pictures of the bites later on Twitter. The couple also criticized the airline for the way they handled the incident.
“Look out for bedbugs on long flights, particularly those by British_Airways,” Neilson tweeted, and Szilagyi shared a photo of her daughter's calves covered in bites.
“Each bed bug bites 3 times then goes back into hiding. This is just my daughter’s calves. That’s more than a few bugs,” she wrote.
British Airway spokeswoman Caroline Niven said they are investigating the incident and that the airline has been in contact with the passengers.
“British Airways operates more than 280,000 flights every year, and reports of bedbugs onboard are extremely rare. Nevertheless, we are vigilant and continually monitor our aircraft. The presence of bedbugs is an issue faced occasionally by hotels and airlines all over the world,” the statement read.
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